Order and Delivery

 

METHODS OF PAYMENT

We accept all major credit cards, GrabPay, GrabPay Later, ShopeePay, SPay Later, Touch ’n Go eWallet, FPX, WeChat Pay, and bank transfer.

A Lifetime Service Warranty is included with every piece.

(Full details available in the Care & Warranty section.)

SHIPPING

We offer FREE Express Shipping with tracking for:

  • Malaysia – Free for orders above RM500

    (A RM20 delivery fee applies for orders below RM500.)

  • Singapore – Free for orders above RM1,000

    (An RM80 delivery fee applies for orders below RM1,000.)

 

Delivery Timeframes

  • Malaysia & Singapore: 1–3 working days

  • International Orders: 3–7 working days via DHL Express

    (Delivery time varies by country and destination.)

All orders come with a tracking number, which will be available on your Order Page once shipped.


Duties & Taxes

Import duties, taxes, or customs charges (if any) are not included in our product or shipping fees. These charges are the responsibility of the buyer.

PROCESSING TIME

All orders are processed promptly and will be shipped out within 2–3 working days.